Privacy Policy

Privacy Policy

Fanbot.ai provides a platform to enable you to create and manage messaging bots, chatbots, marketing bots and automated messaging services.
We at Fanbot.ai know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing our services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of Fanbot.ai's services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

Fanbot.ai provides a platform to enable you to create and manage messaging bots, chatbots, marketing bots and automated messaging services.
We at Fanbot.ai know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing our services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of Fanbot.ai's services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

Information You Provide to Us

We receive and store any information you knowingly provide to us. We collect the e-mail addresses of those who communicate with us via e-mail and our contact forms, social media channels and chatbots, aggregate information on what pages consumers access or visit, and information volunteered by our users (such as survey information and / or site registrations). The information we collect is used to improve the content of our web pages, applications and the quality of our service, and is not shared with or sold to any other organisation for commercial purposes, except to provide products or services you have requested, when we have your permission, or under the following circumstances: It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. We transfer information about your account in the special circumstance if our company is acquired by or merged with another company. In this event, Fanbot.ai will notify you before information about you is transferred and becomes subject to a different privacy policy.

Use of Data

When you register to Fanbot.ai with your social media profile or create an account, we ask for information including your name, email address and - if you decide to subscribe to our service - billing address. Fanbot.ai uses the collected information for the following general purposes: further development of our products and services, billing, identification and authentication, services improvement, contact and research.

When you visit the Fanbot.ai website or chatbots, or use any of our services, our servers automatically record information that your browser sends whenever you visit a website. This logged data may include information such as your computer’s IP address, geolocation data, browser type or the webpage you were visiting before you came to our site, pages of our site that you visit, the time spent on those pages, information you search for on our site, access times and dates, and other statistics, any chat or messaging bots you have created using our services, your settings and conversation history with the bots(s) and the features you have requested or used . We use this information to monitor and analyze the use of our site and the services, and provide information for the site’s technical administration, to increase our site’s functionality, user-friendliness and to shape it to our visitors’ needs and favors.

Furthermore, we may use this data to customize the content for you that we think you might like, based on your usage patterns. We may also use it to improve our services or to help our partners to build better bots using our services, create new features and develop new functions.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use the Fanbot.ai service. We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to your Fanbot.ai account after a certain period of time has elapsed, to protect you against others accidentally or knowingly accessing the content of your account. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our site, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

Data storage

We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related infrastructure required to run Fanbot.ai. Although Fanbot.ai owns the code, databases, and all rights to the Fanbot.ai application software application, you retain all rights to your content data. We may disclose personally identifiable information under special circumstances, such as when your actions violate the Terms of Service or if we are required by the law or official investigation.

Opting Out

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us, to communicate with chatbots, or to take advantage of some of our features. You may stop using our services at any time; however, your conversation logs from communications with chatbots may remain in our records.

Changes

We may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Fanbot.ai primary account holder contact or by placing a prominent notice on our site. The latest update of our Privacy Policy: 3rd of November, 2017.

Closing notes

Thank you for spending time on reading our Privacy Policy. Any questions should be addressed to hello[@]fanbot[.]ai
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