We are happy to announce that Fanbot now officially supports Viber on every level of the platform. We have been building chat and messaging bots for Viber for a while now, so this is more like an announcement to the public, rather than our partners and customers, but a good milestone nevertheless.
Viber offers a unique environment for brands and organisations, alongside with their super popular sticker packs. It also has more than 900 million users worldwide, which is a great opportunity for every business to build conversations with their customers and users.
The Fanbot supports all activities for Viber, including messaging administration both for groups and individual users directly from the Fanbot Conversation Management System, mass broadcasting, chatbots (with all the features we have), a full scale API and more. For businesses who use both Facebook Messenger and Viber, now it’s possible to create a single bot and operate it on both platforms at the same time.
We would like to thank for the Viber team that helped us with the integration, answered all our questions and gave us good guidance about every small details in the system. The integration is now available for everyone and can be accessed directly from the Social Media Accounts menu from the Dashboard.
As always, we are looking forward to hear your feedback, your amazing use cases and if you are planning to open your brand new Viber account in the future (which we encourage you to do so!).
Also published on Medium.