There are many different exciting uses for a chatbot based solution but the common theme is always automation and personalization. Whether it is lead qualification, customer support, chat broadcasting or any other task, the goal is not only reducing the manual labor but creating a flow that is utilizing the know how and best practice […]
Tags are a flexible way to organize your audience. They are also great to send targeted broadcasting messages, only for users with certain interest, for example. They are customizable labels you can create either manually or automatically and assign them to fans as needed. They can be anything that fits the topic of your conversations.